Four shapes we usually start from.

Fixed fee

One day · A half-day or full-day, one specific question, one specific decision.

• You have a decision that needs to be made this week, and you want a second pair of eyes before you make it.
• You want to test a strategy out loud with someone who will be honest with you and has been close to similar decisions.

• A short pre-read so the day is spent on the actual question, not on context-loading.
• A focused session with you and one or two of the people closest to the decision.
• A short written summary of where we landed, and the open questions worth sitting with.

Fixed fee

About a week · Five days. We listen, I take notes, you think. At the end: a short written diagnosis of what is actually wrong, and what to do first.

• Something underneath feels wrong and you want a specific name for it before you act.
• You are tempted to redesign and want to know whether that is actually the right move.

• A week of conversations with you, your team, and a few of your users.
• Quiet observation in your tools — Slack, Figma, your roadmap, your last decisions.
• A short written diagnosis with the parts I would change, the parts I would not, and a defensible order to do them in.

Scoped after a listening week

8 to 12 weeks · A diagnostic followed by design work — interfaces, systems, flows.

• The diagnostic landed and the design work that follows is now well-shaped.
• You want one person responsible end-to-end — research, decisions, design, handoff.

• Everything from the listening week.
• The design work itself — usually 6 to 10 weeks of focused engagement.
• A handoff your team can defend without me in the room: artefacts, decisions, and the reasoning behind each.

Monthly

Ongoing · Recurring conversations with designers thinking about their own practice.

• You are a designer thinking about your career or your craft rather than a product question.
• You want a steady thinking partner more than a one-off intervention.

• Recurring sessions, biweekly or monthly.
• Async notes between sessions when something specific comes up.
• A relationship that compounds rather than resets each time.