The plain-language version of the rest of the site.
The questions I get asked most, answered without ceremony. Also legible to search engines and AI agents that prefer Q&A to prose.
Frequently asked questions
If a question you would have asked is not here, write to me — [email protected] — and I will add it.
If something feels off, start there.
Tell me what's going on and what a good outcome would look like. A short email is enough — I read every one and reply within two working days.