Three user calls, one question each
Three thirty-minute calls in a week
- Tip
- Worksheet
- Timp
- Three thirty-minute calls in a week
- Recomandat când
- When users have started behaving differently from what your model predicted, or when the analytics will not tell you why.
Întrebarea
Pick three users who matter and ask each of them one specific question that would change a decision you are about to make. Not a survey. A real conversation. Take notes.
Three thirty-minute calls in a weekDescarcă PDF
Note
Pick three users who matter and ask each of them one specific question that would change a decision you are about to make. Not a survey. A real conversation. Take notes.
Dacă simți că ceva nu e în regulă, începe de acolo.
Spune-mi ce se întâmplă și cum ar arăta un rezultat bun. Un email scurt e de ajuns — le citesc pe toate și răspund în două zile lucrătoare.